Experience in:
Prasanna Kumar is a skilled restaurant manager focused on maintaining high service standards and optimizing the guest experience. He efficiently oversees daily operations to enhance efficiency and revenue while prioritizing staff training and mentorship. His expertise in strategic scheduling ensures balanced staffing levels and cost control. With a commitment to continuous improvement, Prasanna consistently refines service delivery, boosts guest satisfaction, and drives overall restaurant performance.

Country: 

India

Most Recent Ed Organisation Related Field: 

Bachelor of Hotel Management, Sun International Institute for Tourism & Management, Tamilnadu, India

Hotel/Major Resort/Restaurant: 

-Café & Restaurant Management Captain, Oceanic Khorfakkan Resort & Spa, Sharjah, UAE
-Café & Restaurant Management service associate, Novotel Bengaluru Outer Ring Road, Bengaluru, India

Point of Difference:
Prasanna Kumar stands out as a customer-focused hospitality professional known for delivering exceptional guest services. He excels in promptly resolving conflicts, building positive guest relationships, and ensuring high levels of customer satisfaction and retention. With a proven track record in implementing effective solutions and training teams in up-selling techniques and customer service skills, Prasanna Kumar consistently aims for the highest standards of service excellence.