Experience in:
Prasanna Kumar excels in restaurant management, focusing on implementing and maintaining high service standards, ensuring prompt guest seating, and overseeing daily operations to maximise efficiency and revenue. He is dedicated to staff training and development, strategic scheduling, and continuous improvement in service delivery.

Country: 

India

Most Recent Ed Organisation Related Field: 

Bachelor of Hotel Management, Sun International Institute for Tourism & Management, Tamilnadu, India

Hotel/Major Resort/Restaurant: 

-Café & Restaurant Management Captain, Oceanic Khorfakkan Resort & Spa, Sharjah, UAE
-Café & Restaurant Management service associate, Novotel Bengaluru Outer Ring Road, Bengaluru, India

Point of Difference:
Prasanna Kumar stands out as a customer-focused hospitality professional known for delivering exceptional guest services. He excels in promptly resolving conflicts, building positive guest relationships, and ensuring high levels of customer satisfaction and retention. With a proven track record in implementing effective solutions and training teams in up-selling techniques and customer service skills, Prasanna Kumar consistently aims for the highest standards of service excellence.